Terms of Service

Overview

Welcome to Cela Amsterdam, an online jewelry store. These terms and conditions ("Terms") govern your use of our website, cela-amsterdam.com ("Website"), and your purchase of any products available through our Website. By accessing or using our Website and making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1 — General

  1. Cela Amsterdam ("we," "us," or "our") reserves the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Website after any modifications constitutes your acceptance of the updated Terms.
  2. Our products are intended for personal use only. You may not resell or distribute our products for any commercial purposes without our prior written consent.
  3. The content on our Website, including product descriptions, images, and pricing, may be subject to errors or inaccuracies. We reserve the right to correct any errors or inaccuracies and to modify or update information at any time without prior notice.

2 — Product Information and Pricing

  1. We strive to display accurate product information, including descriptions, colors, and sizes. However, we do not guarantee the accuracy, completeness, reliability, or availability of any product or service.
  2. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We are not liable to you or any third party for any price change, modification, or discontinuation of a product.

3 — Ordering and Payment

  1. By placing an order through our Website, you warrant that you are legally capable of entering into binding contracts and that all information you provide is accurate and complete.
  2. When you place an order, you will receive an email confirmation from us acknowledging the receipt of your order. This email confirmation does not guarantee the acceptance of your order.
  3. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent or unauthorized activity.
  4. Payment for orders is processed through secure payment gateways. We accept various payment methods, as indicated on our Website. You agree to provide accurate and valid payment information and authorize us to charge the total amount of your order, including applicable taxes and shipping fees, to the payment method you provide.

4 — Shipping and Delivery

  1. We strive to ship orders within the estimated time frame indicated on our Website. However, we do not guarantee delivery dates and are not liable for any delays in shipping.
  2. We are not responsible for any customs duties, taxes, or other fees associated with international shipments. These charges are the sole responsibility of the recipient.
  3. Risk of loss or damage to the products passes to you upon delivery. If you receive a damaged or defective product, please contact us within 5 days from the date of delivery.

5 — Returns and Exchanges

  1. We want you to be satisfied with your purchase. If you are not completely satisfied, you may be eligible for a return or exchange, subject to our Return Policy, available on our Website.
  2. To initiate a return or exchange, please contact our customer service team within 30 days from the date of delivery. We may require proof of purchase and photographs of the product to process your request.

6 — Intellectual Property

  1. All content on our Website, including text, graphics, logos, images, and software, is the property of Cela Amsterdam or its suppliers and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our Website without our prior written consent.

7 — Limitation of Liability

In no event shall Cela Amsterdam be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or the purchase of our products, even if we have been advised of the possibility of such damages.

8 — Governing Law

  1. These Terms shall be governed by and construed in accordance with the laws of The Netherlands. Any disputes arising out of or relating to these Terms or your use of our Website shall be resolved exclusively in the courts of The Netherlands.

By using our Website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact our customer service team at support@cela-amsterdam.com.